Design Thinking & Innovation


Design Thinking & Innovation

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SKILLSertifika’s Design thinking & Innovation is a human-centered approach to innovation that integrates the needs of people, the possibilities of technology, and the requirements for business success. SKILLSertifika is offering the best of the best in Design thinking and innovation with our real- life problem-solving style. We are proud to provide focused and strategic design thinking and innovation course taught by our industry experts and pioneers.

According to a Gartner study, 89% of companies globally are competing on the basis of customer experience. Design Thinking induces a deep human-centric understanding to deliver delightful client experiences through the quick iteration of ideas. The process where we understand the user, challenge assumptions, and redefine problems in a better way to find out alternative strategies and solutions that may be overlooked or ignored in our initial level of understanding. It also provides a solution-based approach where we observe and have empathy with the target user. With the help of design thinking, we can question the problem, assumptions, and implications. Thus, the process of design thinking helps in solving problems that are unknown or defined unclearly by creating many ideas during brainstorming sessions.

How will this program help you?

  • Be able to develop viable and practical solutions to the challenges faced by users
  • Be able to gain user empathy through observation and understanding to identify their unmet needs
  • By using multiple brainstorming techniques to find the best innovative solutions
  • By developing an effective business model
  • By providing a solution to a user problem or challenge

Who can join the program?

  • Marketing professionals who want to offer creative and strategic problem-solving solutions
  • Entrepreneurs, business owners, UI/UX designers who want to work on customer-oriented solutions
  • Professionals from the hospitality industry and education sector who want to create a happy and innovative customer experience
  • Internet business leaders who want to understand their customers better and serve them better by providing better solutions every time
  • People from start-ups who want to create impactful organizations and have brand recognition in the market
  • Design-thinking consultants and corporate professionals who want to add value to their working portfolio.


  • 1

    Advance your career

    Get a highly demanded certification in Design Thinking & Innovation and boost your career prospects

  • 2

    Develop sought-after skills

    Demonstrate your knowledge and understanding of the Design Thinking guidance, principles and models

  • 3

    Get set for the future

    Design Thinking is rapidly becoming the mainstream field.

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Duration of Exam 60 Minutes
Type of Questions MCQ (Multiple Choice Questions)
Negative Marking No
Nature of Exam Closed Book
Total No. of Questions 40
Correct Answer required 26
Passing Percentage 65%